Refund & Return Policy

Thank you for shopping with Wholesale School Uniforms. We are committed to providing high-quality school uniforms and outstanding customer service. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

We gladly accept returns within 30 days of delivery.

To qualify for a return, merchandise must be:

• Unworn, unwashed, and unused.
• In its original condition with all original tags attached.
• Returned in the original packaging whenever possible.
• Accompanied by your order number or packing slip.

How to Start a Return

1. Request a Return Authorization (RA)
   Email sales@wholesaleschooluniforms.com to request a Return Authorization before sending your merchandise.
2. Receive Your UPS Return Label
   Once your return is approved, we will email you a prepaid UPS return shipping label along with return instructions.
3. Package Your Return
   Securely package your merchandise and attach the UPS label to the outside of the package.
4. Ship Your Return
   Drop the package off at any authorized UPS location.

Return Shipping & Restocking Fee

To make returns easy, we provide a prepaid UPS return shipping label for all approved returns.

Since we already provide free outbound shipping on qualifying orders, a $25.00 restocking fee per returned case will be deducted from your refund. This fee helps offset outbound shipping, return shipping, inspection, handling, and restocking costs.

Refund Processing

After your return is received and inspected, we will notify you by email regarding the approval or denial of your refund.

Approved refunds will be credited back to your original payment method within approximately 10 business days, less any applicable restocking fees.

Please note that your bank or credit card company may require additional time to post the refund to your account.

Non-Returnable Items

• Used, worn, washed, or altered merchandise.
• Items returned without original tags.
• Gift Cards.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us immediately at sales@wholesaleschooluniforms.com and include your order number along with photos of the issue.

We will promptly resolve the issue. No restocking fee will apply to merchandise that was shipped incorrectly or is confirmed to be defective.

Questions?

Email: sales@wholesaleschooluniforms.com
Phone: 1-347-349-1147

Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)

Mailing Address
Wholesale School Uniforms
809 Kings Hwy #1
Brooklyn, NY 11223
United States